DIAMOND CIRCLE FAQ'S

Is Diamond Circle Available in Stores?

Yes, any purchases in stores within the last 12 months are eligible to earn Diamond Circle Points. In order to add your purchase, please submit a request here: Submit Request.

However, Diamond Circle points or rewards cannot be redeemed in stores.

Can I redeem Diamond Circle Rewards in Stores?

Diamond Circle Rewards are only redeemable online.

You are able to earn points for instore purchases within 12 months of purchase.

Do Diamond Circle Points Expire?

No, your Diamond Circle Points do not expire. Once you've redeemed your Diamond Circle Points for Cash Coupon, you have 1 year from the date of redemption to utilize that Coupon.

Do I need a Milano account to use Diamond Circle?

Yes, you must have or create an account at https://shopmilano.com/account/register before or at the time of purchase in order to participate.

What can I redeem my points for?
  • 2,000 Points for $100 Off
  • 5,000 Points for $250 Off
  • 10,000 Points for $500 Off
How do I check my points balance?

Sign in to your account and click on the ‘Rewards’ button appearing at the bottom left corner of your screen. You would be able to see your Points balance.

What happens to my points if I return the product?

When you return an item, you lose the associated points you originally earned by buying the item.

What is the referral program?

Diamond Circle Members have the ability to refer their friends and family with personalized offers and earn points and rewards.

How do referrals work?

Diamond Circle members can refer a friend or family, and we will send them a link to a personalized coupon code. When the friend or family completes a purchase using that code, they will save $50 on their first order, and the Diamond Circle member will receive $100 to use towards future jewelry purchase online.

Can I combine Diamond Circle Rewards with other promotions?

Absolutely! Diamond Circle Rewards can be redeemed for cash coupons. They are just as good as cash.

Milano Diamond Circle T&C

Terms & Conditions

Eligibility and Enrollment
Milano Diamond Circle is available to all ShopMilano.com customers in the United States. Participation requires no initial purchase; however, rewards earned through the program may only be used on future purchases. To join, customers must create an account at www.shopmilano.com/register. Enrollment can occur during checkout or through the account creation page. Customers with existing accounts are automatically enrolled. Signing up for the Milano Diamond Circle does not require email or SMS subscription, but opting out of these communications may limit updates about eligible rewards and special offers. Customers who prefer not to participate can use the "checkout as guest" feature.

Earning Milano Cash Rewards
ShopMilano.com may award Milano Cash for customer activities such as engaging on social media, referring friends, submitting product reviews, or other eligible actions specified by ShopMilano.com. Details on earning opportunities and rewards will be provided on the Milano Diamond Circle page at www.shopmilano.com/milano-diamond-circle.

Program Modifications
ShopMilano.com reserves the right to amend or cancel the Milano Diamond Circle program at its discretion. Members found violating program terms may be removed.

Eligibility Restrictions
The program is open to customers with U.S. shipping addresses only. International customers are currently ineligible.

Milano Diamond Circle Benefits

Members are rewarded Milano Cash to use on future ShopMilano.com purchases. Additional benefits may be introduced and communicated to eligible members. The earning rates and reward amounts are determined by ShopMilano.com and are subject to change. Rewards are valid for 1 year from the issue date.

Milano Cash Terms and Conditions

  • Milano Cash discounts apply to the merchandise subtotal after applicable discounts but before tax, shipping, or handling charges.
  • Milano Cash cannot cover shipping, handling, or taxes and may not be retroactively applied to past purchases.
  • Members must log in to their accounts to redeem Milano Cash at checkout. Unused rewards cannot be applied post-checkout.
  • Milano Cash has no cash value and can only be used as discounts on new jewelry purchases from ShopMilano.com.

Returns made using Milano Cash will result in the refund of the original payment method, with the used Milano Cash reinstated and the earned Milano Cash deducted.

Exclusions
Milano Cash can only be redeemed on jewelry and loose diamond purchases. It cannot be applied to warranties, taxes, shipping, or other fees. Some coupon codes may be ineligible for use with Milano Cash and will be indicated during checkout.