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Contact Information
  • Customer Service
  • Your questions or feedback are always welcome at Milano. Start a conversation with one of our Diamond and Jewelry Consultants to help you make the right decision. Need an immediate answer? See our frequently asked questions page to find common questions and answers.

  • 1. Send us an E-Mail

  • For sales, upgrades and exchanges, please email us at inquiries@shopmilano.com
  • For all other customer service requests including repairs, please email us at customerservice@shopmilano.com
  • All questions will be answered within two (2) business days.
  • 2. Call our Offices Toll Free @ 1-800-888-2166

  • We are here to answer your questions from 10:00am to 6:00pm EST Monday thru Friday
  • 3. Send us your questions.

  • You can use the form to contact us.
We welcome visitors to our New York office. Office visits are by appointment only. Please contact our Customer Service center to schedule an appointment.
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